Via S. Bernardino da Siena, 28 - S. Maria degli Angeli - Assisi (PG)
+39 075 8043848
info@hotelfratesole.com
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Regulations

Regulations

• Arrival (check-in): accommodation is available from 14.00 (GMT +1) to 24.00 (GMT +1) unless otherwise agreed.  We ask guests to communicate their expected arrival time well in advance, particularly if it is outside the normal welcoming hours. Even if their room is not available, guests are free to leave their luggage with the hotel.

• Departure (check-out): accommodation must be vacated by 10.00 (GMT +1) unless otherwise agreed.

• Room keys will be handed to guests on arrival, once they have presented their booking voucher.

• As well as the booking voucher, the client is required by Italian law to provide a valid identification document for every guest. The hotel will not be able to admit guests if this requirement is not met (art.109 law P.S. as modified dall’art.7 point 2 of L.203/95).  On arrival the hotel will hand each client a general declaration form that must be filled in and signed (Law P.S. as modified: of’art.7 n.4 ofL.203/95).

Minimum age to rent a room: 18 years

• We do not accept pets

•.  The welcome point upon arrival is at the hotel, unless otherwise agreed.

• The geographical references and indications on how to reach the hotel are available on the website or, if requested, can be provided directly by us after the booking confirmation.

• Should the guest be unable to occupy the accommodation for the period booked due to transport difficulties, errors or other personal reasons, it is not hotel policy to offer partial refunds for late arrivals or early departures.

• Each room can be occupied by the number of persons indicated for that specific accommodation unit, except for special requests from clients or at the proposal of reception staff to add another bed.

• All guests are expected to respect the stated Regulations inside the hotel.